Updated at 7:50 a.m. Pacific: Approximately an hour after this article was published, notifications resumed functioning for me. However, experiences may vary. The original story continues below:
Late Thursday night, numerous users encountered problems with their timelines not refreshing on the social media platform owned by a prominent billionaire.
A significant number of users reported that their notifications ceased to function, resulting in missed alerts for new posts from accounts they follow. I, too, have been affected by this issue, with my timeline remaining stagnant for over 15 hours since around 6 p.m. Eastern on May 8.
This situation seems to stem from a server-side glitch. Users experiencing this problem have noted that their timelines are not updating on either the mobile applications or the web version of the platform. I have observed the same issue, and attempts to switch devices or browsers have proven ineffective, as has subscribing to the premium service offered by the platform.
My timeline has not refreshed for nearly a day. **Image Credits:** Social Media Platform
A website that tracks real-time status updates for various applications has indicated a surge in reports of outages related to this platform over the past 24 hours. Additionally, several discussions regarding the notification issue have emerged on online forums.
One user from Germany commented, “No notifications since about 10 p.m. last night!” in a thread discussing the issue. Another user shared their frustration, stating, “I thought uninstalling and reinstalling the app would resolve the problem, but it didn’t work.”
The platform has not yet provided a response to inquiries regarding this matter.
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The last significant outage experienced by the platform occurred in March, when users globally faced abrupt disconnections, leading to difficulties in accessing feeds, sending messages, and interacting with content. The owner of the platform attributed the disruption to a cyberattack, although no evidence was provided to support this claim.
Before this incident, the platform had faced major connectivity issues in December 2022 and July 2023.
Following the acquisition of the platform, previously known as Twitter, for $44 billion in 2022, the owner drastically reduced the workforce by approximately 80%, decreasing the number of employees from 7,500 to 1,300. As of January 2023, the platform had only 550 full-time engineers, according to reports. A new round of layoffs impacted the engineering department in November 2024.